Uma tampa HIDE é um sistema de incrustação em aço inoxidável que integra o material paisagístico escolhido (como azulejo, pedra, betão, madeira ou relva artificial) na tampa, tornando-a praticamente invisível na paisagem. A moldura envolve a tampa, prevenindo lascamento durante a abertura ou fecho. O acesso é seguro e adequado para piscinas, utilizando uma Chave de Segurança à prova de crianças.

Pode embutir pedra, azulejo, pavimentos, deck, relva artificial ou betão projetado para um acabamento perfeito. Escolha uma profundidade do kit HIDE adequada à espessura do seu material de enchimento. As opções de profundidade variam normalmente entre 8 mm e cerca de 62 mm (consulte as instruções de instalação).

Ideal para ocultar pontos de serviço como caixas de skimmer, esgotos, pontos de acesso—normalmente qualquer ponto de serviço abaixo do nível da superfície, especialmente em torno de piscinas, pátios e caminhos. Eliminam tampas elevadas ou visíveis e riscos de tropeço. São apenas para uso pedonal, não são indicados para veículos.

Yes. HIDE Access Covers, Drain Covers and Manhole Covers may be suitable for commercial pedestrian areas, including hotels, resorts, apartment developments, hospitality venues, commercial pool surrounds, courtyards, rooftop terraces and landscaped walkways.

The inlay system allows the surrounding tile, stone, paving, concrete, decking or artificial grass finish to continue across the access point, creating a discreet and consistent appearance.

Suitability should be assessed for each commercial project. HIDE Covers are designed for pedestrian traffic only and must not be installed where they may be exposed to vehicles or loads beyond their intended use.

Before specifying a HIDE Cover, the project designer, specifier or contractor should confirm the required cover size, frame support, clear access opening, inlay material, drainage requirements, anticipated foot traffic and applicable local regulations.

Não. O material paisagístico é fornecido no local (de acordo com o seu design). Os kits HIDE incluem apenas a Bandeja de Recheio, a estrutura, a chave, o ajustador de altura e o Adesivo; você insere o material de superfície escolhido.

Sim—os kits HIDE podem ser adaptados ou instalados em novos projetos. Ao adaptar, a tampa de plástico é removida. Note que pode ser necessário remover algum enchimento extra para permitir a profundidade adicional da Moldura HIDE. Consulte o guia de secção transversal e as explicações em cada página de produto na Loja.

1) Verifique a profundidade da reentrância – A moldura protetora de borda em aço inoxidável é 10 mm mais profunda do que a bandeja de enchimento (por exemplo, bandeja HIDE-30 33 mm vs protetor de borda 43 mm), por isso a sua reentrância deve acomodar ambas as camadas.

2) Alinhe a moldura ao nível – Ao nivelar a base, deixe espaço para que o topo do protetor de borda fique perfeitamente ao nível do pavimento circundante.

3) Deixe uma folga de 1 mm em cada lado da moldura; preencha a folga em redor do protetor de borda com um selante flexível para absorver os movimentos sazonais.

Yes. Although HIDE Covers are square, they may be installed over round, rectangular or irregular service openings.

The HIDE Cover must completely bridge the clear opening and be securely supported by the surrounding substrate. The remaining access opening must also be large enough to remove skimmer baskets, inspection caps or other equipment below.

Before ordering, compare the clear opening with the access-opening dimension shown in the relevant product sizing table.

This is a particularly useful SEO question because customers often search for solutions based on the shape of their existing skimmer box or service opening.

All HIDE products use the same flush-fitting inlay cover principle, but each product category is designed for a different application.

• Skimmer Covers conceal swimming pool skimmer boxes.
• Access Covers conceal smaller inspection openings, valves, plumbing connections and other exterior service points.
• Drain Covers conceal drainage openings while allowing surface water to enter through a perimeter drainage gap.
• Manhole Covers provide larger-format access to underground or underfloor service areas.

Choosing the correct cover depends on the service point below, the required clear opening, drainage requirements and the thickness of your chosen inlay material.

Yes. Select a concrete-compatible HIDE Cover with a 40 mm inlay depth.

HIDE Concrete Covers are available for selected skimmer, access and drainage applications. The concrete is poured and finished inside the removable lid at the same time as the surrounding surface, helping achieve a consistent colour and texture.

Suitable finishes may include standard concrete, honed concrete and exposed aggregate. Installation should be completed by an experienced concrete contractor, and acid must not be used to expose or clean the aggregate.

A standard HIDE kit includes the 316L stainless steel inlay lid, Edge Protector, HIDE Safety Key, 2 mm Height Adjuster and purpose-formulated adhesive.

Your chosen tile, stone, paver, decking, artificial grass or other surface material is supplied separately and installed into the lid onsite.

Concrete-compatible kits also include the components required to form the Safety Key openings and secure wet-pour concrete within the lid.

HIDE Covers should be installed by an experienced contractor familiar with the surrounding surface material and the service point below.

Depending on the project, installation may involve a pool builder, landscaper, tiler, paver, concrete contractor or other qualified tradesperson. Any required electrical bonding or earthing must be assessed and completed by a qualified electrician in accordance with local regulations.

Always review the applicable product dimensions, cross-section drawings and installation instructions before ordering or installing a HIDE Cover.

Insert the correct HIDE Safety Key into the keyway and use it only to release and slightly raise the lid. Once raised, remove the lid carefully with both hands.

The Safety Key is not designed to carry the full weight of the lid. Never carry the cover using the key, leave the key inserted or allow children to open or handle the cover.

Larger or heavier covers may require two adults to lift them safely.

Replacement HIDE Safety Keys are available through the HIDE Shop or your original product supplier.

Select the replacement key that suits the depth of your HIDE Cover. If a Safety Key has broken and you believe it is covered under warranty, retain the damaged key and provide proof of purchase when contacting the original supplier or HIDE.

Always store the Safety Key securely and away from children when it is not being used.

No. HIDE Covers are designed for exterior access points and pool surrounds but are not watertight and must not be permanently submerged.

Water may pass through the small clearances around an Access Cover. HIDE Drain Covers are specifically designed with a wider perimeter gap to allow surface water to enter the drainage system below.

The service point, drainage requirements and suitability of the installation must be assessed before selecting a cover.

No. HIDE Covers are designed for pedestrian areas only.

They are suitable for applications such as pool surrounds, patios, terraces, pathways and landscaped areas. They must not be installed in driveways, roads, car parks or other locations exposed to vehicle traffic or excessive loads.

When correctly installed, a HIDE Cover sits flush with the surrounding surface, helping to eliminate raised edges that could create a trip hazard.

The slip resistance of the finished cover is primarily determined by the tile, stone, paver, concrete or decking installed inside the lid. The chosen inlay material should be suitable for the location and meet any applicable local slip-resistance requirements.

This wording is important because HIDE supplies the supporting cover system, while the exposed walking surface is selected and installed onsite.

Absolutamente. As tampas HIDE cumprem 100% as normas de segurança para piscinas. Só abrem com a Chave de Segurança e ficam ao nível do chão para eliminar riscos de tropeção. Impedem o acesso indesejado, especialmente por crianças. Protegem o material de enchimento de se partir ao pisar.

Os kits em aço inoxidável são condutores e incluem um orifício pré-perfurado para que um eletricista licenciado possa ligar um fio de aterramento. A conformidade pode variar consoante a localização e as posições de instalação, por isso verifique as regulamentações locais e consulte o seu eletricista.

Yes. HIDE Covers are manufactured from marine-grade 316L stainless steel and are designed for outdoor and swimming pool environments, including areas exposed to salt and chlorine.

Regular cleaning is still required. Rinse the stainless steel components frequently with clean, fresh water to remove salt, chlorine, mineral deposits and other contaminants. Do not expose the stainless steel to acid washes, bleach, concentrated chlorine or harsh chemical cleaners.

Os kits padrão utilizam aço inoxidável 316L de grau marítimo (garantia de 10 anos para a tampa, Protetor de Borda, Chave de Segurança) Leia mais aqui

Limpe com água e sabão (use uma esponja de náilon paralela ao veio). Evite lavagens ácidas ou químicas agressivas ou concentrações de cloro — utilize alternativas verdes ácidas ao limpar azulejos. Remova regularmente detritos do Protetor de Borda para evitar desalinhamento ou assentamento irregular. Limpe materiais estranhos do Aço Inoxidável para manter a sua aparência. Saiba mais aqui

Como sei que tamanho de kit devo comprar?

1. Confirme o tipo de tampa. Decida primeiro se precisa de uma Tampa de Skimmer, Tampa de Acesso ou Tampa de Drenagem.
   
2. Meça a abertura livre (abertura). Esta é a abertura inferior que a tampa deve cobrir. Compare-a com a coluna “G” na nossa tabela de tamanhos (ex.: abertura de 252 mm ⇒ kit de 306 mm; 288 mm ⇒ kit de 342 mm).
   
3. Meça a espessura do seu revestimento. Verifique a espessura da sua telha, pedra, pavimento, deck ou camada de betão:
   
4. Com estas informações, use as tabelas para escolher o kit que melhor se adequa às suas necessidades. Estas tabelas encontram-se nas páginas dos produtos—Tampas de Skimmer, Tampas de Drenagem e Tampas de Acesso, etc.
   

Embora toda a nossa gama HIDE esteja disponível online, nem todos os produtos, tamanhos ou profundidades podem estar atualmente disponíveis na Europa. À medida que a HIDE expande a sua rede de distribuição pela região, começamos com os tamanhos e profundidades de kits que acreditamos serem os mais populares. Produtos adicionais serão introduzidos ao longo do tempo, conforme a procura local.

Se houver um tamanho ou modelo específico que gostaria que tivéssemos em stock, adoraríamos saber. Os seus pedidos ajudam-nos a moldar os futuros envios e a garantir que o nosso armazém europeu tenha os produtos mais úteis para si.

Sim, enviamos para todo o mundo. Os custos de envio serão aplicados e adicionados no checkout.

Assim que o seu pedido for efetuado, receberá um e-mail de confirmação a informar que a nossa equipa de processamento recebeu o seu pedido. Quando o seu pedido for enviado, receberá uma notificação por e-mail com a informação de rastreamento. As taxas de envio não são reembolsáveis em caso de devoluções.

Orders that have not yet been dispatched may be cancelled by contacting HIDE as soon as possible.

Return rights and procedures depend on whether the product was purchased directly from hidecovers.com or through an authorised distributor. Website customers must contact HIDE before returning an item and obtain return authorisation. Products purchased through a distributor or reseller must be returned through the original place of purchase.

Refer to the HIDE Returns and Refunds Policy for eligibility requirements, applicable timeframes, return costs and consumer withdrawal rights.

Do not install or modify an item that appears damaged, incomplete or incorrectly supplied.

For orders placed through HIDECovers.com, contact HIDE promptly and provide your order number, a description of the issue, photographs of the product and photographs of the packaging.

For products purchased through an authorised distributor or reseller, contact the original place of purchase first so they can arrange the appropriate resolution.

For deliveries within the European Union, applicable VAT is calculated according to the delivery location and displayed during checkout.

Orders sent to non-EU destinations, including Norway, Switzerland, Iceland and Liechtenstein, may be subject to import duties, local taxes, customs charges or carrier handling fees. Unless these charges are expressly included at checkout, they are the responsibility of the recipient.

Orders placed directly through HIDECovers.com are dispatched from HIDE’s European fulfilment warehouse in Bremen, Germany.

Orders are generally processed and dispatched within 1–2 business days, subject to stock availability, public holidays, warehouse capacity and carrier collection times. Tracking details are provided by email after dispatch where tracking is available.

Orders purchased through an authorised distributor or reseller are dispatched according to that seller’s delivery arrangements.