hidecovers.com | HIDE Exterior Covers

Last updated: 22 July 2026

This policy applies only to hidecovers.com, the European online store for HIDE Exterior Covers. It is based on the pre-approved GDPR policy supplied by Skimmer Lids Pty Ltd and incorporates Shopify-specific processing disclosures relevant to this website.

hidecovers.com is operated by Skimmer Lids Pty Ltd (ABN 52 169 398 636), an Australian company. HIDE Exterior Covers is a brand of Skimmer Lids Pty Ltd. Skimmer Lids Pty Ltd operates this online store and website, including its related information, content, features, tools, products and services (collectively, the “Services”).

For the purposes of this Privacy Policy:

·       “Company”, “we”, “us” and “our” refer to Skimmer Lids Pty Ltd (ABN 52 169 398 636), trading under the HIDE Exterior Covers brand.

·       “Website” refers to hidecovers.com, the European online store for HIDE Exterior Covers, a brand of Skimmer Lids Pty Ltd.

·       “you” and “your” refer to the individual using the Website or Services, including consumers, business customers, distributors, contractors and other visitors.

This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you visit or use hidecovers.com, place an order, contact us, request information or otherwise interact with the Services. It applies to individuals in the European Union, European Economic Area and United Kingdom, as well as other users of the European Website. It should be read together with our Cookie Policy, Terms of Service, Shipping Policy and Returns and Refunds Policy.

1. Who is responsible for your data?

Data controller

Skimmer Lids Pty Ltd is the controller of personal data collected through hidecovers.com and the related Services. You can contact us about privacy matters at privacy@skimmerlids.com.au or by post at the address shown in section 15.

EU and UK GDPR representative

EU & EEA (including Norway) Representative: VeraSafe has been appointed as Skimmer Lids Pty Ltd's representative in the European Union for data protection matters, pursuant to Article 27 of the General Data Protection Regulation of the European Union. If you are in the European Economic Area, VeraSafe can be contacted in addition to privacy@skimmerlids.com.au, only on matters related to the processing of personal data. To make such an inquiry, please contact VeraSafe using this contact form: https://verasafe.com/public-resources/contact-data-protection-representative https://verasafe.com/public-resources/contact-data-protection-representative or via telephone at: +420 228 881 031. Alternatively, VeraSafe can be contacted at: VeraSafe Czech Republic s.r.o., Rohanské nábřeží 678/23, Prague 8, 18600, Czech Republic. Databox ID: eicpabq.

UK Representative: VeraSafe has been appointed as Skimmer Lids Pty Ltd's representative in the United Kingdom for data protection matters, pursuant to Article 27 of the United Kingdom General Data Protection Regulation. If you are located within the United Kingdom, VeraSafe can be contacted in addition to or instead of privacy@skimmerlids.com.au, only on matters related to the processing of personal data. To make such an inquiry, please contact VeraSafe using this contact form: https://verasafe.com/public-resources/contact-data-protection-representativehttps://verasafe.com/public-resources/contact-data-protection-representative or via telephone at: +44 (20) 4532 2003. Alternatively, VeraSafe can be contacted at: VeraSafe United Kingdom Ltd., 37 Albert Embankment, London SE1 7TL, United Kingdom.

Data Protection Officer

We do not currently meet the criteria that require the appointment of a formal Data Protection Officer. Privacy questions and data-rights requests may be directed to the contact details in section 15.

2. Personal data we collect

We may collect or process the following categories of personal data, depending on how you interact with the Website and Services:

We do not intentionally collect special categories of personal data, such as health information, racial or ethnic origin, political opinions, religious beliefs or biometric data. The Services are not intended for children, and we do not knowingly collect personal data from children under the age of majority applicable in their jurisdiction.

3. How we collect personal data

We collect personal data from the following sources:

·       Directly from you, including when you place an order, create an account, complete a form, subscribe to communications, contact us, request a brochure or other resource, submit a support or warranty request, or apply for a trade or distributor account.

·       Automatically through the Website, including through cookies, pixels, analytics tools, server logs and similar technologies.

·       From Shopify and other service providers that operate technology, payment, fraud-prevention, fulfilment, shipping, customer-support, analytics or marketing services on our behalf.

·       From authorised distributors, resellers, business partners or other third parties where necessary to fulfil an order, administer a warranty, provide support or manage a business relationship.

·       From publicly available sources where permitted by law, particularly in a B2B context.

4. How and why we use personal data

We use personal data only for defined purposes and where we have a lawful basis under applicable data-protection law.

Performance of a contract - Article 6(1)(b) GDPR: To process payments, fulfil orders, arrange shipping, manage accounts, provide requested information, respond to customer enquiries, administer returns and exchanges, and provide support or warranty services.

Legal obligations - Article 6(1)(c) GDPR: To meet tax, accounting, consumer-protection, product-safety, customs, record-keeping and other legal or regulatory obligations.

Legitimate interests - Article 6(1)(f) GDPR: To operate and improve the Website, prevent fraud, protect our systems, analyse business performance, manage business relationships, provide customer service and send appropriate B2B communications, provided our interests are not overridden by your rights.

Consent - Article 6(1)(a) GDPR: To send marketing communications where consent is required, use non-essential cookies, provide personalised advertising where applicable, or carry out another activity for which you have given specific consent. You may withdraw consent at any time.

Soft opt-in or similar permitted customer marketing: Where legally permitted, we may contact existing customers about products or services similar to those previously purchased, provided a clear opt-out was offered when details were collected and in every subsequent communication.

We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects on individuals.

5. Shopify and the operation of the Website

The Website and online store are hosted by Shopify. Shopify collects and processes personal data about your access to and use of the Website in order to provide, secure and improve the Services. Information you submit through the Website may be transmitted to Shopify and to service providers located outside your country.

We may use Shopify features that combine information about your interactions with our store with information from other merchants or Shopify services. Where Shopify determines the purposes and means of that processing, Shopify is responsible for that processing and for responding to requests relating to it. Further information is available in Shopify’s Consumer Privacy Policy and privacy portal.

Payment card information is generally collected and processed by Shopify Payments or another payment provider. We do not ordinarily receive or store complete payment card numbers.

6. Who we disclose personal data to

We disclose personal data only where necessary for legitimate business or legal purposes, including to:

·       Shopify and its related service providers, for website hosting, ecommerce functionality, payment processing, fraud prevention, customer accounts and online-store operations.

·       Payment providers, banks and fraud-prevention providers, to process and secure transactions.

·       Fulfilment providers, warehouses, shipping carriers, customs brokers and logistics partners, to prepare, dispatch and deliver orders and manage returns.

·       Customer-relationship, communication and business systems, including HubSpot and SAP where used, to manage contacts, enquiries, orders, accounts, communications and business records.

·       Analytics, advertising, email-delivery, translation, customer-support, cloud-hosting, IT and security providers, subject to applicable consent requirements and contractual safeguards.

·       Authorised distributors, resellers and business partners, where necessary to fulfil orders, provide local support, administer warranties or manage a trade relationship.

·       Professional advisers, including lawyers, accountants, insurers, auditors and consultants, where reasonably necessary.

·       Courts, regulators, law-enforcement bodies and public authorities where disclosure is required or permitted by law.

·       A purchaser, successor or adviser in connection with a merger, acquisition, restructuring, financing or sale of all or part of the business, subject to appropriate confidentiality and data-protection safeguards.

We do not sell personal data. Service providers acting as processors may use personal data only to provide contracted services and must protect it under appropriate written agreements.

7. International data transfers

Skimmer Lids Pty Ltd is based in Australia. Personal data collected through hidecovers.com may therefore be transferred to, stored in or accessed from Australia and other countries outside the European Economic Area or United Kingdom.

Where a destination does not benefit from an applicable adequacy decision, we rely on recognised transfer safeguards, such as the European Commission’s Standard Contractual Clauses, the United Kingdom’s International Data Transfer Agreement or Addendum, or another lawful transfer mechanism. We may also conduct transfer-risk assessments and apply technical and organisational safeguards such as encryption, access controls and data minimisation.

8. Data retention

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including to provide the Services, comply with legal obligations, resolve disputes and enforce agreements. Unless a different period is required by law or an ongoing relationship, our general approach is:

·       Contact, order, account, returns and warranty data may be retained for up to seven years after the most recent transaction or interaction, or longer where necessary for legal, accounting, tax, warranty or product-safety purposes.

·       Marketing consent records and suppression lists are retained for as long as necessary to demonstrate consent and respect opt-out requests.

·       Technical and analytics data may be retained in identifiable form for up to 25 months, unless a shorter period is set in the relevant platform, consent tool or cookie configuration.

·       Information relating to a dispute, complaint or legal claim may be retained for the duration of the matter and any applicable limitation period.

At the end of the applicable period, personal data is deleted, anonymised or securely archived where continued retention is legally required.

9. Your data-protection rights

Depending on where you live and the circumstances, you may have the following rights:

·       Access: to request confirmation of whether we process your personal data and receive a copy.

·       Rectification: to request correction of inaccurate or incomplete personal data.

·       Erasure: to request deletion of personal data in certain circumstances.

·       Restriction: to request that processing be limited in certain circumstances.

·       Objection: to object to processing based on legitimate interests and to object at any time to direct marketing.

·       Data portability: to receive certain personal data in a structured, commonly used and machine-readable format and, where technically feasible, have it transmitted to another controller.

·       Withdraw consent: to withdraw consent at any time where processing is based on consent, without affecting processing that occurred before withdrawal.

·       Complain: to lodge a complaint with your local data-protection authority or supervisory authority.

To exercise a right, email privacy@skimmerlids.com.au. We may need to verify your identity before responding. We will respond within the period required by applicable law, generally within one month under the GDPR, subject to permitted extensions for complex or numerous requests.

10. Marketing communications

We may send product news, offers or other marketing communications where we have a lawful basis to do so. Depending on your relationship with us, this may be based on consent, a legally permitted customer soft opt-in, or legitimate interests for appropriate B2B communications.

You can opt out at any time by using the unsubscribe link in an email or contacting privacy@skimmerlids.com.au. Opting out of marketing does not prevent us from sending non-promotional messages relating to an order, account, warranty, support request or other transaction.

Where consent is required, marketing checkboxes must be optional and unticked by default. We maintain consent and suppression records to respect and demonstrate your preferences.

11. Cookies and similar technologies

The Website uses cookies and similar technologies to operate essential functions, remember preferences such as language and region, keep accounts secure, analyse Website performance and, with consent where required, support personalised advertising and marketing.

Non-essential cookies are used only in accordance with the choices available through our cookie-consent tool. You can review or change your cookie preferences using the controls provided on the Website. You may also configure your browser to block or delete cookies, although doing so may affect Website functionality.

Further information about the cookies and technologies used on hidecovers.com is provided in our Cookie Policy or cookie-consent interface.

12. Security

We use appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. Measures may include encryption, access controls, multi-factor authentication, secure hosting, backups, employee confidentiality obligations, data minimisation and staff training.

No internet transmission or storage system is completely secure. You are responsible for protecting account credentials and should not send sensitive or confidential information through insecure channels.

13. Children’s data

The Website and Services are intended for adults and business users. We do not knowingly collect personal data from children under the age of majority applicable in their jurisdiction. A parent or guardian who believes a child has provided personal data may contact us to request deletion.

14. Third-party websites and links

The Website may contain links to distributors, payment services, social-media platforms or other third-party websites. This Privacy Policy does not apply to websites or services that we do not control. We are not responsible for their privacy, security or content practices, and you should review their privacy notices before providing personal data.

15. Contact, complaints and supervisory authorities

For questions about this Privacy Policy, our privacy practices or your data-protection rights, contact:

Data controller	Skimmer Lids Pty Ltd (ABN 52 169 398 636), trading as HIDE Exterior Covers
Email	privacy@skimmerlids.com.au
Telephone	+61 7 3807 2551
Postal address	Attn: Privacy Officer, Skimmer Lids Pty Ltd, 26 Link Drive, Yatala QLD 4207, Australia

If you are dissatisfied with our response, you may lodge a complaint with the data-protection authority in your country. Individuals in the EEA may contact their national supervisory authority, and individuals in the United Kingdom may contact the Information Commissioner’s Office. You may also contact the Office of the Australian Information Commissioner where applicable.

16. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, technology, service providers or legal obligations. The revised version will be posted on hidecovers.com with an updated “Last updated” date. Where required by law, we will provide additional notice of material changes.

17. Relationship with other policies

This Privacy Policy governs the collection, use and disclosure of personal data. If there is a conflict between this Privacy Policy and another Website policy regarding personal-data processing, this Privacy Policy controls to the extent of that conflict. Contractual matters such as ordering, delivery, returns and warranty are governed by the applicable Terms of Service, Shipping Policy, Returns and Refunds Policy and Warranty terms.