Una cubierta HIDE es un sistema de incrustación de acero inoxidable que integra el material paisajístico elegido (como azulejo, piedra, hormigón, tarima o césped artificial) en la tapa, haciéndola prácticamente invisible en el paisaje. El marco rodea la tapa, evitando astilladuras durante la apertura o el cierre. El acceso es seguro y apto para piscinas, utilizando una llave de seguridad para niños.

Puede incrustar piedra, azulejos, adoquines, tarimas, césped artificial o concreto vertido para un acabado sin costuras. Elija una profundidad de kit HIDE que se adapte al grosor de su material de relleno. Las opciones de profundidad suelen variar desde 8 mm hasta aproximadamente 62 mm (consulte las instrucciones de instalación).

Ideal para ocultar puntos de servicio como cajas de skimmer, desagües, puntos de acceso, generalmente cualquier punto de servicio por debajo del nivel del suelo, especialmente alrededor de piscinas, patios y caminos. Eliminan tapas elevadas o visibles y riesgos de tropiezos. Son solo para uso peatonal, no están diseñados para vehículos.

Yes. HIDE Access Covers, Drain Covers and Manhole Covers may be suitable for commercial pedestrian areas, including hotels, resorts, apartment developments, hospitality venues, commercial pool surrounds, courtyards, rooftop terraces and landscaped walkways.

The inlay system allows the surrounding tile, stone, paving, concrete, decking or artificial grass finish to continue across the access point, creating a discreet and consistent appearance.

Suitability should be assessed for each commercial project. HIDE Covers are designed for pedestrian traffic only and must not be installed where they may be exposed to vehicles or loads beyond their intended use.

Before specifying a HIDE Cover, the project designer, specifier or contractor should confirm the required cover size, frame support, clear access opening, inlay material, drainage requirements, anticipated foot traffic and applicable local regulations.

No. El material del paisaje se proporciona en el sitio (coincidiendo con su diseño). Los kits HIDE incluyen solo la bandeja de relleno, el marco, la llave, el ajustador de altura y el adhesivo; usted incrusta con el material de superficie elegido.

Sí—los kits HIDE pueden ser adaptados o instalados en proyectos nuevos. Al adaptar, se retira la tapa de plástico. Tenga en cuenta que puede ser necesario retirar algo de material de base para permitir la mayor profundidad del marco HIDE. Consulte la guía de sección transversal y las explicaciones en cada página de producto en la Tienda.

1) Verifique la profundidad del hueco – El marco protector de borde de acero inoxidable es 10 mm más profundo que la bandeja de inserción (por ejemplo, bandeja HIDE-30 33 mm frente a protector de borde 43 mm), por lo que su hueco debe acomodar ambas capas.

2) Coloque el marco a ras – Al nivelar la base, deje espacio para que la parte superior del protector de borde quede perfectamente nivelada con el pavimento circundante.

3) Deje un espacio de 1 mm de holgura en cada lado del marco; rellene el espacio alrededor del protector de borde con un sellador flexible para absorber el movimiento estacional.

Yes. Although HIDE Covers are square, they may be installed over round, rectangular or irregular service openings.

The HIDE Cover must completely bridge the clear opening and be securely supported by the surrounding substrate. The remaining access opening must also be large enough to remove skimmer baskets, inspection caps or other equipment below.

Before ordering, compare the clear opening with the access-opening dimension shown in the relevant product sizing table.

This is a particularly useful SEO question because customers often search for solutions based on the shape of their existing skimmer box or service opening.

All HIDE products use the same flush-fitting inlay cover principle, but each product category is designed for a different application.

• Skimmer Covers conceal swimming pool skimmer boxes.
• Access Covers conceal smaller inspection openings, valves, plumbing connections and other exterior service points.
• Drain Covers conceal drainage openings while allowing surface water to enter through a perimeter drainage gap.
• Manhole Covers provide larger-format access to underground or underfloor service areas.

Choosing the correct cover depends on the service point below, the required clear opening, drainage requirements and the thickness of your chosen inlay material.

Yes. Select a concrete-compatible HIDE Cover with a 40 mm inlay depth.

HIDE Concrete Covers are available for selected skimmer, access and drainage applications. The concrete is poured and finished inside the removable lid at the same time as the surrounding surface, helping achieve a consistent colour and texture.

Suitable finishes may include standard concrete, honed concrete and exposed aggregate. Installation should be completed by an experienced concrete contractor, and acid must not be used to expose or clean the aggregate.

A standard HIDE kit includes the 316L stainless steel inlay lid, Edge Protector, HIDE Safety Key, 2 mm Height Adjuster and purpose-formulated adhesive.

Your chosen tile, stone, paver, decking, artificial grass or other surface material is supplied separately and installed into the lid onsite.

Concrete-compatible kits also include the components required to form the Safety Key openings and secure wet-pour concrete within the lid.

HIDE Covers should be installed by an experienced contractor familiar with the surrounding surface material and the service point below.

Depending on the project, installation may involve a pool builder, landscaper, tiler, paver, concrete contractor or other qualified tradesperson. Any required electrical bonding or earthing must be assessed and completed by a qualified electrician in accordance with local regulations.

Always review the applicable product dimensions, cross-section drawings and installation instructions before ordering or installing a HIDE Cover.

Insert the correct HIDE Safety Key into the keyway and use it only to release and slightly raise the lid. Once raised, remove the lid carefully with both hands.

The Safety Key is not designed to carry the full weight of the lid. Never carry the cover using the key, leave the key inserted or allow children to open or handle the cover.

Larger or heavier covers may require two adults to lift them safely.

Replacement HIDE Safety Keys are available through the HIDE Shop or your original product supplier.

Select the replacement key that suits the depth of your HIDE Cover. If a Safety Key has broken and you believe it is covered under warranty, retain the damaged key and provide proof of purchase when contacting the original supplier or HIDE.

Always store the Safety Key securely and away from children when it is not being used.

No. HIDE Covers are designed for exterior access points and pool surrounds but are not watertight and must not be permanently submerged.

Water may pass through the small clearances around an Access Cover. HIDE Drain Covers are specifically designed with a wider perimeter gap to allow surface water to enter the drainage system below.

The service point, drainage requirements and suitability of the installation must be assessed before selecting a cover.

No. HIDE Covers are designed for pedestrian areas only.

They are suitable for applications such as pool surrounds, patios, terraces, pathways and landscaped areas. They must not be installed in driveways, roads, car parks or other locations exposed to vehicle traffic or excessive loads.

When correctly installed, a HIDE Cover sits flush with the surrounding surface, helping to eliminate raised edges that could create a trip hazard.

The slip resistance of the finished cover is primarily determined by the tile, stone, paver, concrete or decking installed inside the lid. The chosen inlay material should be suitable for the location and meet any applicable local slip-resistance requirements.

This wording is important because HIDE supplies the supporting cover system, while the exposed walking surface is selected and installed onsite.

Absolutamente. Las cubiertas HIDE cumplen al 100% con las normas de seguridad para piscinas. Solo se abren con la Llave de Seguridad y están al ras para eliminar riesgos de tropiezos. Evitan el acceso no deseado, especialmente de los niños. Protegen el material de relleno para que no se rompa al pisarlo.

Los kits de acero inoxidable son conductores e incluyen un orificio preperforado listo para que un electricista autorizado conecte un cable de puesta a tierra. El cumplimiento puede variar según la ubicación y las posiciones de instalación, por lo que debe consultar las normativas locales y a su electricista.

Yes. HIDE Covers are manufactured from marine-grade 316L stainless steel and are designed for outdoor and swimming pool environments, including areas exposed to salt and chlorine.

Regular cleaning is still required. Rinse the stainless steel components frequently with clean, fresh water to remove salt, chlorine, mineral deposits and other contaminants. Do not expose the stainless steel to acid washes, bleach, concentrated chlorine or harsh chemical cleaners.

Los kits estándar utilizan acero inoxidable 316L de grado marino (garantía de 10 años para la tapa, Protector de Bordes, Llave de Seguridad) Lea más aquí

Limpie con agua jabonosa (use un estropajo de nylon paralelo a la veta). Evite lavados ácidos o químicos agresivos o concentraciones de cloro; utilice alternativas ácidas ecológicas al limpiar azulejos. Limpie regularmente los residuos del Protector de Bordes para evitar desalineaciones o un asiento desigual. Limpie los materiales extraños del Acero Inoxidable para mantener su apariencia. Aprenda más aquí

¿Cómo sé qué tamaño de kit debo comprar?

1. Confirma el tipo de cubierta. Primero decide si necesitas una tapa de skimmer, una tapa de acceso o una tapa de drenaje.
   
2. Mide la abertura libre (apertura). Esta es la apertura inferior que la tapa debe cubrir. Compárala con la columna “G” en nuestra tabla de tamaños (por ejemplo, apertura de 252 mm ⇒ kit de 306 mm; 288 mm ⇒ kit de 342 mm).
   
3. Mide el grosor de tu revestimiento. Encuentra el grosor de tu baldosa, piedra, adoquín, tarima o capa de concreto:
   
4. Con estas consideraciones, usa las tablas para elegir el kit que se adapte a tus necesidades. Estas tablas se encuentran en las páginas de los productos—Tapas de Skimmer, Tapas de Drenaje y Tapas de Acceso, etc.
   

Aunque toda nuestra gama HIDE está disponible en línea, no todos los productos, tamaños o profundidades pueden estar disponibles actualmente en Europa. A medida que HIDE expande su red de distribución en la región, comenzamos con los tamaños y profundidades de kits que creemos serán los más populares. Se introducirán productos adicionales con el tiempo, guiados por la demanda local.

Si hay un tamaño o modelo en particular que le gustaría que tengamos en stock, nos encantaría saber de usted. Sus solicitudes nos ayudan a planificar futuros envíos y a asegurar que nuestro almacén europeo cuente con los productos más útiles para usted.

Sí, enviamos a todo el mundo. Se aplicarán costos de envío, que se añadirán al finalizar la compra.

Una vez que realice su pedido, recibirá un correo electrónico de confirmación informándole que nuestro equipo de cumplimiento ha recibido su pedido. Una vez que su pedido sea procesado, recibirá una notificación por correo electrónico con la información de seguimiento. Las tarifas de envío no son reembolsables en caso de devoluciones.

Orders that have not yet been dispatched may be cancelled by contacting HIDE as soon as possible.

Return rights and procedures depend on whether the product was purchased directly from hidecovers.com or through an authorised distributor. Website customers must contact HIDE before returning an item and obtain return authorisation. Products purchased through a distributor or reseller must be returned through the original place of purchase.

Refer to the HIDE Returns and Refunds Policy for eligibility requirements, applicable timeframes, return costs and consumer withdrawal rights.

Do not install or modify an item that appears damaged, incomplete or incorrectly supplied.

For orders placed through HIDECovers.com, contact HIDE promptly and provide your order number, a description of the issue, photographs of the product and photographs of the packaging.

For products purchased through an authorised distributor or reseller, contact the original place of purchase first so they can arrange the appropriate resolution.

For deliveries within the European Union, applicable VAT is calculated according to the delivery location and displayed during checkout.

Orders sent to non-EU destinations, including Norway, Switzerland, Iceland and Liechtenstein, may be subject to import duties, local taxes, customs charges or carrier handling fees. Unless these charges are expressly included at checkout, they are the responsibility of the recipient.

Orders placed directly through HIDECovers.com are dispatched from HIDE’s European fulfilment warehouse in Bremen, Germany.

Orders are generally processed and dispatched within 1–2 business days, subject to stock availability, public holidays, warehouse capacity and carrier collection times. Tracking details are provided by email after dispatch where tracking is available.

Orders purchased through an authorised distributor or reseller are dispatched according to that seller’s delivery arrangements.